Our Guarantee

Last updated: September 2025

At COLDMA® STORE, we are committed to providing high-quality mini fridges. Every product comes with a limited warranty to give you confidence and peace of mind.

1. Warranty Coverage

  • This warranty covers manufacturing defects and faulty materials for 12 months from the date of purchase.

  • During this period, we will repair, replace, or refund the item at our discretion if the defect is confirmed.

2. What Is Not Covered

This warranty does not cover:

  • Damage resulting from misuse, accidents, or neglect

  • Normal wear and tear

  • Unauthorized repairs or modifications

  • Cosmetic issues that do not affect the product’s function

3. How to Make a Claim

To request warranty service, please contact our support team with:

  • Your proof of purchase (order number or receipt)

  • A clear description of the issue and, if possible, photos or videos

📧 Email: coldmastore@outlook.com
📞 Phone: +39 800 769408

You will receive instructions on how to proceed with repair, replacement, or refund if the claim is approved.

4. Processing Time

Warranty claims are typically processed within 7–14 business days from the date we receive your complete request.

5. Legal Rights

This limited warranty provides you with specific legal rights.
You may also have additional rights that vary depending on your place of residence, including protections under Italian consumer law if applicable.